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(5 choices | choosenow:.) YASC purging [14 May 2008|12:36pm] lj_support [coffeechica] [ mood | working ] Welp, the folks at 6a took away our email addresses yesterday. (Don't use carrie@sixapart anymore, I am now @livejournalinc.com!) I'm taking this opportunity to go through and delete some unused support communities. Please let me know if you are continuing to use any of the following communities: bookmarklj comm_example (haven't we switched to examplecomm instead?) communityname --^ howtosupport support_clients support_embed If you want to keep any of these and would like to maintain them (and you're qualified, *cough*), let me know and I can hand the keys over. Also, just a reminder that lj_support membership is reserved for people with the supporthelp privilege. If I've rejected you recently, it's nothing personal, and you're still welcome to help out! You just have to get more reviewing (and probably a bunch of practice, unless you're walking in with a lot of experience) done in order to join this community.

(15 choices | choosenow:.) Support volunteers and the languages they can write in. [12 May 2008|06:00pm] lj_support [pauamma] It's been over 3 years since the last language poll, as far as I can tell. Since language skills change over time, and of course we're always getting new people in Support and people leaving, it's probably time for a new one. Please only answer the poll if you are currently actively involved in support. ( Enter the poll booth )

(choosenow:.) another reminder about lost information answers [04 May 2008|09:23pm] lj_support [boredinsomniac] "I don't remember which email address I used" is not the same as "I don't have access to the email address I used." The "well, if you don't have access to an authorized address, you're out of luck" answer is not appropriate for the former, because the first step is to determine whether that is the case. If someone doesn't know which addresses they used, point them to the Troubleshooting section of FAQ 17 for help figuring that out.

(choosenow:.) Changes of Support, April to May 2008 [02 May 2008|11:45pm] lj_support [dalryaug] We've got another Changes of Support. This edition covers up to the end of April. Jira replaced Fogbugz. burr86 was replaced by gariev. (link) The Syn I3 priv package was clarified. (link) An entry to report things that need to go to Jira was posted. ( link) All errors that deal with editing and saving custom mood themes go to Web; errors about not being able to save profile and interests when signing up due to improper interest format go to Gunk. (link) News posts: April news (link)

(2 choices | choosenow:.) fuck. [03 May 2008|03:30am] celestial_demon [ mood | frustrated ] [ music | lips of an angel [hinder] ] i don't like this. tch. i really REALLY like this... guy. but i should'nt. hahaha. potah.

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